Bridgehead IT offers a full range of enterprise-level technology solutions:

Our dedicated team of certified professionals provide 24/7 help desk support, responsive online client portal, and information security monitoring and management. Bridgehead IT has an army of experts ready to be your business’ entire technology resource, or an extensive of your IT team.

• 24/7 Security Operations Center (SOC).
• 24/7 Help desk and client portal access.
• Speak to an experienced technician when you need them most.

Our custom application development process starts with discovery; a step-by-step guided process that gathers application requirements through a series of brainstorming, discussions, and white boarding. Bridgehead IT can help your organization leverage customized applications to streamline business functions, automate processes, and improve the way your organization shares business information.

• Business automation.
• Microsoft Power Apps.
• Minimal downtime and scalable for long-term growth.
• Quick prototype iterations.
• SQL report creation.
• User-centered design.
• Web development.

Bridgehead IT offers a holistic approach to assisting our clients with projects, challenges, and business objectives. Our team of project managers, analysts, and engineers work together to assess and develop a plan that focuses on business processes and technical needs. We help you use technology to stay competitive, relevant, and effective.

• Business continuity.
• Change management solutions.
• New office planning.

Proactive cybersecurity approach that pairs continuous monitoring with data collection on all end-user devices to detect potential cyberattacks (and stop them in their tracks). Comprehensive security solutions to keep your organization and its data protected.

• Data collection and analysis.
• Identification of threat patterns.
• Immediate remediation.
• Proactive threat response.
• Real-time monitoring.

Bridgehead IT has a dedicated security team that understands your specific environment and the unique challenges it faces. We also have extensive experience in complying with key regulatory requirements that apply to a variety of industries.

• Cyber forensics.
• Employee security awareness training.
• End Point Detection and Response (EDR)
• Incident response team.
• Industry specific security compliance.
• Managed security service programs (MSSPs)
• On-demand cyber security expertise.
• Penetration testing and vulnerability analysis.
• Ransomware response recovery.

INDUSTRY COMPLIANCE EXPERIENCE IN:

• HIPAA / HI-TECH [Health Information Technology for Economic and Clinical Health]
• CMMC [Cybersecurity Maturity Model Certification]
• FOIA [Freedom of Information Act]
• GDPR [General Data Protection Regulation]
• NIST [National Institute of Standards and Technology]
• PCI / DSS [Payment Card Industry Data Security Standard]
• AICPA [American Institute of Certified Public Accountants]
• SOX [Sarbanes-Oxley Act of 2002]
• COBIT [Control Objectives for Information and Related Technologies]
• GLBA [Gramm-Leach-Bliley Act, known as Financial Services Modernization Act of 1999]
• FISMA [Federal Information Security Management Act of 2002]
• FERPA [The Family Educational Rights and Privacy Act]
• COPPA [The Children’s Online Privacy Protection Act]
• FACTA [The Fair and Accurate Credit Transactions Act]

Bridgehead IT has the proven people, processes, and technology to solve any dilemma your business might face.

• Documentation.
• Dispatch and triage.
• Equipment maintenance.
• IT management.
• Field services (workstations and peripherals).
• Network administration (switches, routers, firewalls, and more).
• System administration (servers and storage).
• Systems monitoring.

Let our team of experts review your IT spend. Our IT Cost Control Assessment provides a thorough review of your business technology expenses. This assessment helps draft a plan to optimize your IT spend and can save your organization thousands of dollars. Our IT Cost Control Assessment will review all your technology expenses.

• Cell phone contracts.
• Cloud consumption optimization.
• Hardware spending.
• IT salary spend.
• Manual processes that could be automated.
• Software licensing and subscriptions.
• Telecommunications.

A high-performance network requires focused cabling design and cable management. Bridgehead IT’s expert cable technicians create future-ready solutions that are both scalable and manageable. Through cable management best practices, our solutions can help extend the life of cabling infrastructure and maximize your ability to adapt to ever-changing technology opportunities.  

• Access Control
• A/V Solutions
• Commercial Signal Booster
• Data Cabling
• Digital Signage Displays
• Fiber Optic Cabling
• Structure Cabling
• Sound Masking
• Support and Project Surge Capacity
• Surveillance Systems
• Voice Cabling (VoIP)

Adherence to quality and testing standards set by The Institute of Electrical and Electronics Engineers, the American National Standards Institute, and the Telecommunications Industry Association / Electronic Industry Alliance (TIA/EIA).

Wilson Electronics Certified Installer and BICSI Registered Communications Distribution Designer (RCDD) Certified.

In today’s digitally driven, fast-paced world, your organization needs a reliable, cloud-based solution to run smoothly and thrive in your industry. Microsoft Office 365 modernizes your workplace giving your team the resources to work on-the-go, on any device from anywhere. The Office 365 experience is innovative, consistent, fast, and collaborative.

Microsoft Office 365 combines the familiar Microsoft Office desktop suite with powerful cloud-based communications and collaboration services allowing web and mobile accessibility. Microsoft cloud services give you access to everything you need to keep your business running smoothly. Whether your team is on-site or on-the-go, you can access documents, email, calendars, contacts, and team sites as well as host web conferences.

Microsoft cloud-based communications enable your team to communicate and collaborate more efficiently, giving your IT team the freedom to focus on more business-critical tasks. With services hosted by Microsoft and our team of experts managing your IT, you can have peace of mind knowing your services are accessible around the clock and from across the globe or your office hallways. Microsoft cloud computing for business offers business-class security, backed by technology’s most-trusted company: Microsoft.

• Microsoft Teams, part of Office 365, has built-in integrations with Word, Excel, PowerPoint, and SharePoint.
• Power BI for Office 365, it goes beyond your existing analytics tools.
• Enhanced communication, collaboration, and security.
• Microsoft 365 Business Voice.

Bridgehead IT is not just an IT vendor. For some clients, we are their entire IT Department, for others, we act as support to their internal teams, but all of our clients see us as a strategic business partner. We act as much more than an MSP in the way we approach your technology needs and we always collaborate in ways that help you leverage technology as a business growth driver.

It isn’t just our approach, philosophy, and team of experts that set us apart. Our business model is designed to build trust and offer the flexibility that IT requires. We keep our clients by delivering results. Unlike most Managed Service Providers, Bridgehead IT requires no long term contract. We earn your business with every interaction. We understand that your I.T. needs fluctuate and we offer the flexibility that allows you to scale up (and down) as your business demands.

Whether you bring us on board for project management consulting on a specific project like a cloud migration, to provide in-house ongoing project management initiatives, or to deliver project management tools and training to your staff, together, we can deliver proven processes and systems that deliver successful projects. Our complete range of project management consulting services allows us to offer customized, flexible solutions-and the tools necessary to implement them.

There are all kinds of problems that can stand in the way of a successful project; Schedule delays, changing priorities, uncontrolled spending, resourcing challenges, overworked employees. Any of these is enough to sink your entire IT project, but when you add Bridgehead IT’s Project Management Organization (PMO) experts to your team, you’ve got knowledgeable professionals onboard who can help keep your project on course.