Our services are engineered to meet the particular needs and objectives of each client, without losing sight of budgetary constraints. Each of our services are designed to improve our clients’ business performance and profitability by simplifying and leveraging proven, leading-edge technology solutions.
Our Services are guided by three objectives:
Bridgehead IT uses a step-wise process to help your organization realize its long-term gains of IT Service Management. We do not only prescribe products and services but also deploy collaborative advisors, from account managers to technicians, to continually evaluate your business environment and progress to ensure the best possible approach within your timeline and budget. The result is a transformative experience that is low risk, high reward, and devoid of confusion, exhaustion, and false starts.
IT Service Management (ITSM) is at the core of the success that Bridgehead IT has achieved in over 20 years of helping organizations improve efficiency and cut costs. Whether you need practical guidance or merely need assistance independent of implementation, you can be sure to receive a technology solution from us that is both effective and economical.
IT Service management is not merely about solving IT incidents. Rather, it is also about finding suitable business outcomes with real business value. Innovation is the key to that process and Bridgehead IT fully embraces that approach. In fact, Bridgehead IT strives to help you realize the full benefit of your technology systems, over and above providing you with specially developed ITSM applications to suit your needs. In addition, we extend IT-based service management capabilities to other business functions across the enterprise to help you improve efficiency and customer experiences.
As the co-founder of Bridgehead IT Inc., Wes Bunch has over 22 years of experience in IT Service delivery. His background includes business analysis, process assessment, change management, operational improvement, Infrastructure Support, and project management. Wes also has a soft spot for Cisco Internet working and RF engineering. Wes focuses on leading Bridgehead IT's large-scale ITSM implementations, R&D, strategic and technical alliances, and sales and marketing outreach.
Chris Brandvik is one of Bridgehead IT’s founding partners. He brings more than 21 years of technical and management experience. Chris is also our Project Manager and takes great pride in delivering IT Solutions to our new and existing customers. His reputation of seamlessly integrating large scale projects and bringing those projects in on-time and on-budget has helped solidify Bridgehead IT as a premier IT Service Provider in the technology space.
DIRECTOR OF BUSINESS DEVELOPMENT
Gary Beadle is a Texas native, and has lived in San Antonio since 1992. He has over 20 years of industry experience, including 13 years of software development and IT management, and 10 years in business development. Gary loves getting to know his clients. He’s passionate about understanding clients’ businesses and creating customized solutions to solve business challenges. Gary is married with four children and enjoys spending time outdoors, training for marathons, and playing basketball and golf. Let Gary know about your IT challenges and he will work hard to solve them!
DIRECTOR OF CLIENT SERVICES
William Shelby started with Bridgehead IT in 2006 as a Systems Administrator and has over 20 years of experience in the IT industry. He transitioned from the fire department and emergency medical services field in 1999, bringing with him the ability to work through critical situations while under pressure. During his tenure with Bridgehead IT he has worked in many previous roles ranging from Systems/Network Engineer, Systems Operations Director, and project management.
DIRECTOR OF PROCUREMENT AND
IT VENDOR MANAGEMENT
Julia Kester was, born and raised in San Antonio, Texas. With a lifelong private education under her belt, beginning at St. Peters Prince of the Apostles, continuing with high school at Antonian College Preparatory for High School, and University of the Incarnate Word in my collegiate years, Julia is now the analyst for Procurement and IT Vendor Management with Bridgehead IT. She is eager to come in to the office everyday due to the caring environment. In Julia’s words, “Work has meaning when we care.”
In her spare time, she enjoys spending time with family and volunteering for the Make a Wish Foundation.
DIRECTOR OF IT SERVICES
James is a Texas native and has been working in IT for almost two decades. James joined the Bridgehead team in 2009 and currently serves as our Director of IT Services. He is passionate about delivering the best quality of service in the industry and enjoys sharing his expertise and developing the skills of his teammates. James enjoys the family culture at Bridgehead IT and takes pride in being part of a team that consistently achieves exceptional results. James also brings a great deal of knowledge and expertise related to licensing requirements and helps manage software license audits and inquiries. When he isn't working, James enjoys traveling.
David Van Ronk
DIRECTOR OF SYSTEMS DEVELOPMENT
David started his IT career working in application and database development using leading web technologies. He brings extensive experience in consulting for application, server, and storage implementations. David holds various certifications for data center design and disaster recovery solutions. His goal is to support, design, architect, and execute an ideal solution that meets both current and future needs.
DIRECTOR OF INFRASTRUCTURE AND CABLING OPERATIONS
Gilbert was in the first graduating class of Texas A&M San Antonio, earning his bachelor of applied science with a concentration on Computer Information Systems. He has over a decade of experience designing, installing, and maintaining critical IT infrastructure, including cabling design, cable management, and security monitoring solutions. Gilbert joined Bridgehead IT in 2018.
DIRECTOR OF MARKETING
Lauren has nearly 2 decades of marketing and design experience. She has a contagious laugh and is passionate about branding, design, and digital communications. Her fastidious work ethic and drive for excellence have resulted in the cultivation of successful marketing strategies, written content, superior design and branding materials in a variety of mediums. Additionally, Lauren is a devoted mother and artist.
QUALITY ASSURANCE SUPERVISOR
Nathan grew up in Corpus Christi, TX where he enjoyed playing baseball and soccer as a kid. Nathan joined Bridgehead IT in 2012 after earning his Bachelor's in Chemistry from Texas A&M Corpus Christi and his MBA from the University of Texas at San Antonio. Nathan enjoys his role as the Quality Assurance/Triage Manager. Nathan loves the family culture of Bridgehead IT and looks forward to work each day because he knows how he can leverage his role in a way that makes a real difference in our client's organization. When he is not at work, Nathan enjoys spending time with his wife, son, and their English Bulldog Lola.
FIELD SERVICES MANAGER
Robert has over a decade of experience in the IT industry. He started with Bridgehead IT as a Field Services Specialist and moved into his current role of Field Services Supervisor in 2016. As a Field Services Supervisor, Robert acts as an escalation resource for our Field Services Department and assists as a technical resource on our project team. Robert has an Associate Degree in Computer Science and a Bachelor’s Degree in Cyber Security. He is married with three children, and he enjoys spending time with his family.
SYSTEMS ADMINISTRATION LEAD
Blake has a degree in Microsoft Systems Administration and certifications in both Microsoft and Linux. He joined Bridgehead IT in 2016 as a Systems Administrator. Prior to joining Bridgehead, Blake spent over six years helping small businesses manage their IT.