FOUR WAYS TO CONTACT BRIDGEHEAD SUPPORT SERVICES:

CLIENT PORTAL

Logging into your client portal is the easiest way to open or manage tickets. Use the portal to open a new ticket or instantly check the status of an existing ticket. You can also update existing tickets or get real-time performance updates by running on-demand reports. To access our new portal, click here. To access our legacy portal, please click here.

MOBILE APPLICATION

You can submit a ticket directly from your mobile device via are the mobile app. Download the mobile app from the iTunes or Google Play store.


CALLING OUR HELP DESK:

(210) 477-7900

You can reach the Bridgehead IT help desk via phone by calling 210-477-7900


EMAIL: [email protected]

You may send a summary of your problem to our support email address. For the quickest service and best results, please make sure to include the following information in your e-mail:


  1. A brief summary of the problem.
  2. A good time and phone number where you can be reached.
  3. Your location.

HOW TO SUBMIT A TICKET

To explore the different ways to submit a ticket visit our overview here.