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Major Telecom Outage Highlights

Posted: Feb 2024

Bridgehead IT: Your Trusted Partner for Secure and Efficient Development 

Imagine launching a brand-new app or deploying a critical software patch, only to have it crash for everyone. This recent scenario underscores the importance of robust development practices

“The outage, attributed to a coding error, highlights the need for better practices in software development and management of production pipelines,” says Andrew Evans, Senior Cybersecurity Analyst at Bridgehead IT. “Applications require updates, but without proper procedures to minimize risks, issues like this can occur.” 

Why is thorough testing in a dedicated development (DEV) environment crucial? 

  • Early Bug Detection and Disruption Prevention: Software development is rarely smooth. Bugs and unexpected behavior are inevitable. A dev environment allows identifying and fixing these issues before they reach users, preventing disruptions and frustration. 
  • Ensuring Compatibility and Performance: The software landscape is diverse. A dev environment lets you simulate various user environments and test compatibility across different platforms, ensuring your software functions as intended and avoids compatibility issues. 
  • Safeguarding Security and Data: Unforeseen vulnerabilities can pose security risks. A dev environment provides a controlled space to test patches and updates for potential weaknesses before deployment, protecting user data and preventing security breaches. 
  • Refined User Experience: Testing goes beyond identifying bugs. It allows refining the user experience by testing functionalities, layouts, and workflows. This iterative process helps identify areas for improvement and ensures your software is intuitive and user-friendly. 
  • Stable Production Environment: The live platform should be stable and reliable. Testing in a dev environment prevents introducing untested code or updates that could destabilize the production environment and impact users, ensuring a smooth and consistent experience. 

Bridgehead IT: Your Proactive Partner 

At Bridgehead IT, we understand the complexities of modern development and the importance of comprehensive solutions encompassing application development, DevOps, and DevSecOps. Our team leverages advanced tools and methodologies to ensure your software: 

  • Delivers exceptional performance and user experience: We collaborate closely with you to design intuitive and user-friendly solutions that go beyond just writing code. 
  • Maintains rock-solid security: Our DevSecOps expertise integrates security throughout the development lifecycle, minimizing vulnerabilities and protecting your data. 
  • Operates seamlessly across diverse environments: Our understanding of the software landscape allows us to rigorously test your applications across various platforms and configurations, ensuring compatibility and consistent performance for all users. 

Beyond thorough testing in a dev environment, Bridgehead IT takes a multi-layered approach to ensure the smooth rollout of updates. As Chase Jacobsen, Cloud Services Lead at Bridgehead IT, explains, “We ensure that update processes are thoroughly vetted, and staged in multiple environments to ensure that the environment we patch works in a dev environment before pushing to production. We also practice blue/green deployments wherever possible to ensure that, when we do push out updates, we can roll them back quickly should the unexpected arise.” 

Don’t let your software become the next cautionary tale.

Bridgehead IT offers the expertise and experience you need to navigate the complexities of modern software development. Contact us today to learn how we can help you build secure, reliable, and user-centric applications that drive business success. 

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