12 Benefits of Outsourced IT for Growing Businesses
There are 2 major events happening in the business world. The first is more businesses are relying on computer technology to keep their businesses running smoothly. The second is this technology is becoming more complex than ever before.
What does this mean for businesses? It’s harder for them to care for and manage their technology. Even with an in-house IT team, you may not be getting the quality IT support you need.
This is why businesses need to understand the benefits of outsourced IT. Outsourcing your IT will save you money, time, and stress.
Should your business’s technology start going haywire, an outsourced IT company can fix it quickly and efficiently. There’s no need for your business to suffer downtime when your technology stops working.
Do you want to improve your tech support? Check out these 12 awesome benefits of outsourced IT for your growing business.
What Is Outsourcing?
Outsourcing is a business practice where one business contracts another for products and services. Outsourced IT is the same concept. You hire an IT support company to provide you with the support you need.
Outsourced IT offers a range of products and services to help businesses work as effectively as possible. In most cases, your business will have the option to customize the services you need to fit your budget and IT needs.
Does this mean in-house IT isn’t ideal? In short, large companies with the demand and budget can allow for it. If you’re a small or medium-sized business, outsourcing your IT department is a better option.
Here’s the scoop on the benefits of outsourced IT and managed services.
1. Access to Experienced Professionals
By outsourcing your IT department, you have access to experienced IT professionals. These are professionals who are both generalists as well as experts in specific IT needs. Since they work with multiple clients, they have experience fixing more unique IT issues.If your network patch panel is having issues, for example, an outsourced IT department can send you a network specialist.
They have greater knowledge and skillset regarding networking versus a generalist.Having access to a group of experienced professionals also means you’ll receive more extensive care. When multiple tech issues arise, a team can pool their knowledge together to find the best solution quickly.An in-house IT team tends to be a smaller group of generalists rather than experts in specific areas. They’ll have limited experience and skills compared to an outsourced IT department.
One of the most surprising benefits of outsourced IT is its affordability. The majority of businesses that switch to outsourced IT find they save more money over time. They have more savings than hiring an in-house team or calling another computer repair technician.With in-house IT, your business needs to spend time hiring and managing a team of IT employees. You’ll have to add them to payroll and help pay for insurance, vacation, and other benefits.With outsourced IT, you simply pick the services your business needs and pay a monthly fee. When technology starts to die, you won’t have any unexpected bills or to fix your tech. The prices and services included are transparent.
3. Less Downtime
Outsourcing IT means you have a group of professionals on hand whenever your tech goes down. They can quickly troubleshoot and fix the problem to get you back up and running.Have you ever experienced a tech issue that left your computer or equipment unusable? You’re stuck, unable to continue work, until you, or someone in the company, can fix the issue.Hiring an outsourced IT team reduces this downtime. In some cases, a managed serviced IT provider may replace or lend you a computer while they fix yours. This allows your business to work efficiently and stress-free.
4. Improved Security
Cyber security is a major concern in the tech and business world. If you don’t have the most up-to-date security, you’re putting yourself and your business at risk for cyber attacks. These attacks can cause you to lose valuable work and sensitive information, not to mention the costs associated to get it back.Outsourcing IT gives you access to professionals who have the experience to protect your network from security threats. They monitor your business’s networking and technology around the clock. If an issue occurs, they can identify and stop the threat before it harms your system.
Growing businesses face the problem of finding products and services that adapt to growth. An internal IT department is more expensive and time-consuming to manage when you’re company is growing. You’ll have to hire more help to fit your company’s growing needs.An advantage of outsourced IT is it can scale with growing businesses. They already have the people, resources, and tools ready to fit almost any size business.There are, however, IT companies that focus on small businesses versus larger ones. Look for a company that has the ability to scale as your business grows.
6. Trustworthy Service
When you take a glitching computer to the repair shop, do you know you’re getting the most reliable service? Unfortunately, there are many IT repair shops that don’t always provide you with trustworthy service and information.With outsourced IT, you receive reliable transparent advice and service. In other words, you and your outsourced IT support can build a strong level of trust.You’ll have a powerful ally who wants to help your business succeed. They’ll provide you with valuable knowledge about safely running your business in regards to IT.
7. Be More Competitive
Less downtime, cutting-edge technology, and faster support allow your business to be more competitive in a growing market. Working with an outsourced IT company gives you access to the support and technology larger businesses have in your industry. Focusing your time and effort on your business is critical for continued growth.
8. Proactive Support
Outsourced IT companies offer a mix of reactive and proactive support. It’s the proactive part that keeps your business tech running smoothly. Most internal IT departments fix issues reactively, meaning after they happen. This costs you valuable time and money.Outsourced IT companies will monitor your tech to detect problems early on. Should an issue start to arise, your IT team will fix it without disrupting your business.
9. Focus on Your Business
As a business owner, you want to focus your energy and resources on running and growing your business right? By outsourcing your IT support, you don’t need to worry about handling daily IT support and computer problems.Many business owners want to manage IT issues themselves or with their IT department. Your position, however, is to focus core business functions, not your IT support. Outsourced IT takes this responsibility and manages it for you.If you want your business to continue to grow, you and your employees need to focus on what matters most, your business, and your customers.
10. Access to Cutting-Edge Technology
Outsourced IT companies have access to the newest cutting-edge technology available. This allows them to perform their jobs as best as possible.The IT professionals at an outsourced IT company also have access to cutting-edge knowledge. Most IT companies require their employees to undergo regular training to stay up-to-date on new practices and technology. This allows them to keep their skills sharp to better serve their clients.You’ll also have access to new technology for both your business’s hardware and software. Outsourced IT can provide you with advice regarding the best technology to fit your needs. Some will let your rent or purchase the hardware through them at a reduced cost (if included in your service agreement).It’s expensive to give an internal IT department the latest technology and keep them well-trained. This includes communication tech, computers, networking, and other technology.
11. Skip the Training
Businesses with an internal IT department need to train their new IT department hires. Those without any IT support will have to train themselves and their employees on some technology best practices. Both scenarios cost time and money.Technicians at an outsourced IT company already have the training and skill necessary to accomplish any IT task. They also work with multiple clients which allows them to keep developing and learning new skills.You and your employees won’t need to worry about training and managing their technology alone.
12. Remote Support Available
Remote IT support is a growing service. It keeps clients safe during a pandemic and allows IT support to resolve issues faster.Remote support allows your IT support to access your computer without coming on site. Through a secure software portal, the technician can diagnose and fix the problem, or have you help.Many software tech issues don’t require a technician to come on-site. This will save you time and money as no one needs to travel.
Enjoy the Benefits of Outsourced IT Today!
Are you asking “should I outsource IT?” If yes, these benefits of outsourced IT will help guide you to a smart decision. Outsourcing IT will allow your business to work at its best, even when technology has other plans.Want to make the jump or learn more? Let’s connect and start discussing how we can help with your IT needs.